Terms and Conditions



The shopbaobaoisseymiyake.com web site (the “Site”) is owned and operated by, and is a service of, Issey Miyake USA Corp. (“Issey Miyake USA” or “we”), which is the subsidiary of ISSEY MIYAKE Inc.. These Conditions of Service, along with any other terms and conditions that may appear on the Site from time-to-time (collectively, "Conditions"), set forth the terms and conditions under which you may use and access the Site.

THESE CONDITIONS CONTAIN WARRANTY AND LIABILITY DISCLAIMERS. BY ACCESSING THE SITE, YOU AGREE TO THESE CONDITIONS. IF YOU DO NOT AGREE TO THESE CONDITIONS (WITHOUT MODIFICATION), YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THE SITE. In the event of a violation of these Conditions, Issey Miyake USA reserves the right to seek all remedies available by law and in equity. You are invited to read them carefully and print a copy for future reference.



We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. All customer are limited to a five-thousand dollar cap per season. We reserve the right to cancel any orders by customers who exceed said limit.



We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Sites or any service, content, feature or product offered through the Sites, with or without notice; and/or offer opportunities to some or all users of the Sites.

You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or of any service, content, feature or product offered through the sites.



Use of Site: You may access and use the Site solely for your personal use in accordance with these Conditions. You agree not to access or use the Site in any manner that is prohibited by these Conditions or is otherwise unlawful. We reserve the right, in our sole discretion, to terminate or suspend your access to, and/or use of, the Site, or any portion thereof, at any time, with or without notice and for any reason (or no reason), and you agree that (a) if your authorization to access the Site is terminated, you will not thereafter access, or attempt to access, the Site, directly or indirectly, and (b) if your authorization to access the Site is suspended, you will not thereafter access, or attempt to access, the Site, directly or indirectly, until your suspension is removed and we give you express notice thereof.



All content included on the Site, including but not limited to works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, the "Content"), is the property of Issey Miyake USA or its content suppliers and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Issey Miyake USA or its content suppliers, as the case may be.

Issey Miyake USA and its content suppliers shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Issey Miyake USA or its content suppliers shall be carried out by you for lawful purposes only and in compliance with all applicable laws.



"BAO BAO ISSEY MIYAKE" is a registered trademark and/or service mark in the United States of America and/or other countries, owned by Issey Miyake Inc. All rights are reserved. These and any other trademark or service mark of BAO BAO ISSEY MIYAKE, including, but not limited to any mark that incorporates the words "BAO BAO ISSEY MIYAKE" or any form of the domain name "shopbaobaoisseymiyake.com", may not be used in any manner for any purpose without the prior express written consent of Issey Miyake USA.


Purchases on this site may be made by residents of the United States only. We are unable to deliver online purchases outside of the United States at this time.



You must be 18 years of age or older to order from the Site. By accepting these Conditions, you confirm that you are 18 years of age or older.



Your submission of personal information through the Sites is governed by our privacy policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Sites (the "Privacy Policy"). These Conditions incorporates by reference the terms and conditions of the Privacy Policy.



products are available for purchase online at the Site subject to availability. Issey Miyake USA reserves the right to alter the terms or duration of any special offer or sales promotion. Issey Miyake USA will inform the customer if an order cannot be fulfilled.



Issey Miyake USA Corp. guarantees the authenticity of all products purchased through shopbaobaoisseymiyake.com web site.



We have made every effort to display as accurately as possible the colors of the merchandise that appears on the Site. We cannot guarantee that your computer or handheld device will accurately display any color.



An email confirmation will notify the customer as soon as an order has been accepted and processed. Upon receipt of the confirmation email, you are required to verify the contents and immediately notify customer service of any discrepancies that are discovered.



All prices on the Site are in US Dollars. Prices may change without notice. Issey Miyake USA reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the site as a result of an error. If this occurs, Issey Miyake USA will notify the customer by email.



Items ordered from the Site that are shipped within New York State are subject to New York sales tax. Your applicable sales tax will be automatically calculated and added to your order during checkout.



Issey Miyake USA accepts the following forms of payment for online purchases:

Visa, MasterCard, Discover and American Express

Issey Miyake USA does not accept Issey Miyake USA in-store credits and gift cards.

Please note the transaction will be charged to the customer’s credit card only after we have verified the card details, received credit authorization, confirmed stock availability, and the order is ready to be shipped.

For security reasons, the billing name and address must match that of the credit card used for payment. Issey Miyake USA reserves the right to cancel any order that does not match these criteria.



Items purchased from the Site will only be shipped to destinations within the United States. All online purchases are shipped via UPS. For security reasons, all purchases will require a signature upon delivery. In addition, online purchases may not be shipped to P.O. boxes or APO/FPO addresses, which are not secured by UPS.


Delivery options and time frame:

Ground - Delivery in 3-5 business days

Second-day - Delivery in 2-4 business days

Next-day - Delivery in 1-3 business days


It is the customer’s responsibility to make sure that the number of boxes delivered is as stated on the delivery confirmation document upon delivery. Any damage to the packaging or product, or any discrepancy in the numbers of boxes delivered, should be immediately brought to the attention of UPS or customer service by indicating in writing on the UPS delivery documentation.



Please allow 1 to 2 business days to process an order for shipment. The order will be shipped from the Issey Miyake USA warehouse, between Monday to Friday, excluding local and national holidays.